Last Updated: July 2024
Here at the Cooper Companies (“Cooper,” “we” or “us”), we are committed to maintaining and respecting your (“user” or “you”) privacy. We provide you with this Privacy Policy (“Privacy Policy”) in order to tell you what information we collect, how we protect it, and what choices and rights you have with respect to that information.
OUR SERVICES
This Privacy Policy governs the manner in which Cooper collects, creates, accesses, processes, uses, maintains and discloses information collected through your interaction with a variety of our services online or offline, which are described below and are collectively referred to in this Privacy Policy as “Services”:
Unless expressly stated otherwise, we make our Services available to you for the purpose of providing useful information to the general public, and to you as a consumer. Our Services are not made available to you for the purpose of providing health care, or to you as a patient. While certain of our Services may offer self-help and/or educational tools and require users to register for an online account, but our Services are not intended to serve as vehicles for providing medical advice or health care. Please consult your physician regarding your specific diagnosis, treatment, diet, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
OUR SERVICES
This Privacy Policy governs the manner in which Cooper collects, creates, accesses, processes, uses, maintains and discloses information collected through your interaction with a variety of our services online or offline, which are described below and are collectively referred to in this Privacy Policy as “Services”:
- Websites that we own and operate and associated subdomains (“Site(s)”);
- Mobile applications that we own and operate;
- Other services which hyperlink to this Privacy Policy; and
- The information practices of our non-profit affiliate’s website, The Cooper Institute.
Unless expressly stated otherwise, we make our Services available to you for the purpose of providing useful information to the general public, and to you as a consumer. Our Services are not made available to you for the purpose of providing health care, or to you as a patient. While certain of our Services may offer self-help and/or educational tools and require users to register for an online account, but our Services are not intended to serve as vehicles for providing medical advice or health care. Please consult your physician regarding your specific diagnosis, treatment, diet, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
1. Types of Personal Information We Collect and Use
When you interact with our Services, we may collect or create pieces of information about you as described in this Privacy Policy (“Personal Information”). For example, you might directly provide us with information that you submit to us, or you might provide us with information when you access our Services using your mobile device. Types of Personal Information we may collect and use include:
- Personally identifiable contact information such as your address, email, phone number, or other information you submit when communicating with us through the Services.
- Demographic information such as your name, gender, date of birth, zip code, race or ethnicity.
- Purchase information, such as items you purchase, shipping address and contact information for order details, statuses or issues.
- Payment and commercial information, such as your payment method, payment details (debit or credit card number and information) and billing address.
- Account and profile information, which may include your photo or other information included in your account or profile.
- If you choose to use certain components of our Services (which may or may not require first establishing an account with us), we may request additional information from you, such as general statements about your health. Using these components of our Services and providing additional information is strictly voluntary.
- Information you publish or submit on publicly available websites, blogs, chat rooms, and social media networks.
- If you apply for employment, we will collect your employment and work history, as well as other Personal Information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
- We may collect the contents of your communications with us, whether via e-mail, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect. Where permitted by applicable law, we may collect, maintain, and share records of calls and chats with our vendors, agents, representatives, or employees.
2. Information You Provide Us
When you utilize our Services, you may provide us Personal Information in various ways:
Web Forms. You may voluntarily submit Personal Information to us via web forms available on our Sites or in our Services (e.g., to request a tour, join our fitness center, to contact us with inquiries, or to apply for a job). If you do so, Personal Information such as your name, email address, mobile phone number and other additional details you choose to provide us via the web form will be sent to us so we can address your inquiry, job application, or other request.
Newsletters and Mailings. You may voluntarily submit your Personal Information, including your first name, last name and email address to receive newsletters (such as The Cooperized e-newsletter), publications and other communications regarding our Services.
Communication. We may send you notifications, newsletters (such as The Cooperized e-newsletter), promotions, or other information via email or mail relating to our Services. You may choose to stop receiving these by indicating your preference in your account profile or settings, by following the unsubscribe instructions in the email you receive, or by using the information in the Contact Us section below. Please note that transactional Communications are necessary for the proper functioning and use of the Services (e.g., to provide you with confirmation of your order) and you may not have the ability to opt out of those Communications.
Account Registration. If you are an eligible user who has completed the registration process to access a password-protected portion of the Services, or to create a profile through our Services (“Registered User”) you may be asked to provide us with Personal Information including your first name, last name, address, phone number, date of birth, email address, a unique username you’d like to go by and a password. Your provision of any Personal Information is voluntary. However, if you choose not to provide the information requested, certain aspects or elements of the Services may not be available to you. We may process your username and password (whether alone or in combination with other data to detect fraud) to enable you to log into the Service, and we process information relating to access privileges granted to you to appropriately control your access to restricted content. We process this Personal Information only as necessary to provide you our Services, as well as to further our legitimate interests of protecting our Services and the content on our Services.
Payment and Financial Information. Certain components of our Services may require you to provide us with your payment or financial information which constitutes Personal Information. In these instances, we may collect credit card or debit card number, security code, billing address, shipping address, third party payment account information, order history, and other payment transaction and verification details necessary to provide you with Services. We, with support from our authorized business and service providers will only use this Personal Information to process your payments to provide you with what you ordered through our Services.
Survey Responses. You may voluntarily provide us your Personal Information if you respond to surveys about our Services. Survey responses are used only to improve our Services, and to help us better understand your usage, preferences and attitudes.
General Health and Wellness Information. We ask you to provide us with certain health and wellness information, including general statements about your health so that we can provide you with certain components of our Services that you request. For example, we may collect your temperature, blood pressure, weight, current medications or resting heart rate. If you do not wish to provide us with this information, we may not be able to provide you with these Services.
Fitness Membership Program. If you participate in one of our fitness memberships or programs, we may ask you to give us the health and wellness information listed above, an emergency contact person, demographic information, and fitness data.
Through Online Tracking Technologies. We and our service providers may use cookies and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Services. Please see below for additional information.
Web Forms. You may voluntarily submit Personal Information to us via web forms available on our Sites or in our Services (e.g., to request a tour, join our fitness center, to contact us with inquiries, or to apply for a job). If you do so, Personal Information such as your name, email address, mobile phone number and other additional details you choose to provide us via the web form will be sent to us so we can address your inquiry, job application, or other request.
Newsletters and Mailings. You may voluntarily submit your Personal Information, including your first name, last name and email address to receive newsletters (such as The Cooperized e-newsletter), publications and other communications regarding our Services.
Communication. We may send you notifications, newsletters (such as The Cooperized e-newsletter), promotions, or other information via email or mail relating to our Services. You may choose to stop receiving these by indicating your preference in your account profile or settings, by following the unsubscribe instructions in the email you receive, or by using the information in the Contact Us section below. Please note that transactional Communications are necessary for the proper functioning and use of the Services (e.g., to provide you with confirmation of your order) and you may not have the ability to opt out of those Communications.
Account Registration. If you are an eligible user who has completed the registration process to access a password-protected portion of the Services, or to create a profile through our Services (“Registered User”) you may be asked to provide us with Personal Information including your first name, last name, address, phone number, date of birth, email address, a unique username you’d like to go by and a password. Your provision of any Personal Information is voluntary. However, if you choose not to provide the information requested, certain aspects or elements of the Services may not be available to you. We may process your username and password (whether alone or in combination with other data to detect fraud) to enable you to log into the Service, and we process information relating to access privileges granted to you to appropriately control your access to restricted content. We process this Personal Information only as necessary to provide you our Services, as well as to further our legitimate interests of protecting our Services and the content on our Services.
Payment and Financial Information. Certain components of our Services may require you to provide us with your payment or financial information which constitutes Personal Information. In these instances, we may collect credit card or debit card number, security code, billing address, shipping address, third party payment account information, order history, and other payment transaction and verification details necessary to provide you with Services. We, with support from our authorized business and service providers will only use this Personal Information to process your payments to provide you with what you ordered through our Services.
Survey Responses. You may voluntarily provide us your Personal Information if you respond to surveys about our Services. Survey responses are used only to improve our Services, and to help us better understand your usage, preferences and attitudes.
General Health and Wellness Information. We ask you to provide us with certain health and wellness information, including general statements about your health so that we can provide you with certain components of our Services that you request. For example, we may collect your temperature, blood pressure, weight, current medications or resting heart rate. If you do not wish to provide us with this information, we may not be able to provide you with these Services.
Fitness Membership Program. If you participate in one of our fitness memberships or programs, we may ask you to give us the health and wellness information listed above, an emergency contact person, demographic information, and fitness data.
Through Online Tracking Technologies. We and our service providers may use cookies and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Services. Please see below for additional information.
3. Information Generated From Your Use of the Services
Certain information is generated, or collected automatically when you use our Services by means of various software tools, as described below. Alone or in combination with other information, some or all of the automatically collected information may constitute Personal Information under certain laws pertaining to data privacy.
In order to manage your preferences with respect to these technologies, please review preferences within this page. In addition, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of our Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.
Log Files. We may maintain certain log files relating to the access and use of our Services. The information inside the log files may include internet protocol (“IP”) addresses, type of browser, Internet Service Provider (“ISP”), date/time stamp, referring/exit pages, clicked pages, domain names associated with your internet service provider, information on your interactions with the Services, and any other information your browser may send to us (collectively, “Log Data”). This Log Data may be used to monitor and analyze use of the Services, perform technical administration, to enhance functionality and user-friendliness, and to better tailor our Services to your and our other visitors’ needs. We may also aggregate, analyze and evaluate such information for the purposes provided in this Privacy Policy.
Usage Data. We may collect information on how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies. We use cookies, which are small pieces of data stored in text files, to make interactions with our Services easy, efficient, and meaningful. When you visit our Services, our servers may send a cookie to your computer or other device. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our website, to enhance your experience through personalization, and to help us better understand the features of our website that you and other users are most interested in. Session cookies exist only during one session, and are downloaded to your web browser when you visit our Services, but then they disappear from your computer/device when you close your browser software or turn off your computer/device. Persistent cookies, on the other hand, are used for multiple visits to our Services and remain on your computer/device after you close your browser or turn off your computer/device.
Analytics Services. We use services like Google Analytics, which uses cookies or other tracking technologies to help us analyze how users interact with and use our website, compile reports on website activity, and provide other services related to our website activity and usage. The technologies used by Google may collect information such as your location, time of visit, whether you are a return visitor, and any referring website. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ websites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites. We also have engaged a third party digital agency to help us interpret and aggregate these types of analytics for our Sites (see the Business and Service Providers section of this Privacy Policy). We may also embed videos on our website that are hosted on YouTube or Vimeo which may provide us analytics. Each may use cookies to enable the video to play, remember your preferences, maintain the security of their services, and/or for analytics and advertising purposes. The YouTube videos are embedded onto our website using its ‘privacy enhanced mode’. Please see Embed videos and playlists – YouTube Help (google.com) for more information regarding YouTube’s privacy enhanced mode.
Web Beacons and Pixels. We may use web beacons and pixels, either alone or in conjunction with cookies, to compile information about your usage of our Services and interaction with communications from us. Web beacons, also known as pixels, are clear electronic images that can recognize certain types of information on your computer/device, such as cookies, when you view a particular site or email tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you open an email or click on a link in the email that directs you to our Services. We may also use web beacons to operate and improve our Services and email communications. Unlike cookies, however, web beacons and pixels are not stored on your computer/device, so even if you disable cookies on your web browser, web beacons and pixels may still load and be used as described herein.
Mobile Device Data. When you use the Services on your mobile phone or other wireless telecommunications device, we may automatically gather information, like your carrier provider, a unique device identifier, the types of mobile devices and operating systems accessing the Service. We use this information to understand usage patterns, to provide you with notifications or other components of the Services, and to improve our Services and your mobile experience. While navigating our Sites your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.
Location Information. We may collect information about your physical location when you access our Services through your mobile phone or other device to provide you with location-based services and content.
Social Media. If you interact with us through social media, your interaction with us may enable the social media platform to collect information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media platform may recognize you through its cookies even when you do not interact with their application. Additionally, our Services may contain hyperlinks or components which utilize social media functionalities to enable you to easily share information with others on social media. Please visit the social media platform’s Privacy Policy to better understand their data collection practices and controls they make available to you.
In order to manage your preferences with respect to these technologies, please review preferences within this page. In addition, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of our Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.
Log Files. We may maintain certain log files relating to the access and use of our Services. The information inside the log files may include internet protocol (“IP”) addresses, type of browser, Internet Service Provider (“ISP”), date/time stamp, referring/exit pages, clicked pages, domain names associated with your internet service provider, information on your interactions with the Services, and any other information your browser may send to us (collectively, “Log Data”). This Log Data may be used to monitor and analyze use of the Services, perform technical administration, to enhance functionality and user-friendliness, and to better tailor our Services to your and our other visitors’ needs. We may also aggregate, analyze and evaluate such information for the purposes provided in this Privacy Policy.
Usage Data. We may collect information on how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies. We use cookies, which are small pieces of data stored in text files, to make interactions with our Services easy, efficient, and meaningful. When you visit our Services, our servers may send a cookie to your computer or other device. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our website, to enhance your experience through personalization, and to help us better understand the features of our website that you and other users are most interested in. Session cookies exist only during one session, and are downloaded to your web browser when you visit our Services, but then they disappear from your computer/device when you close your browser software or turn off your computer/device. Persistent cookies, on the other hand, are used for multiple visits to our Services and remain on your computer/device after you close your browser or turn off your computer/device.
Analytics Services. We use services like Google Analytics, which uses cookies or other tracking technologies to help us analyze how users interact with and use our website, compile reports on website activity, and provide other services related to our website activity and usage. The technologies used by Google may collect information such as your location, time of visit, whether you are a return visitor, and any referring website. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ websites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites. We also have engaged a third party digital agency to help us interpret and aggregate these types of analytics for our Sites (see the Business and Service Providers section of this Privacy Policy). We may also embed videos on our website that are hosted on YouTube or Vimeo which may provide us analytics. Each may use cookies to enable the video to play, remember your preferences, maintain the security of their services, and/or for analytics and advertising purposes. The YouTube videos are embedded onto our website using its ‘privacy enhanced mode’. Please see Embed videos and playlists – YouTube Help (google.com) for more information regarding YouTube’s privacy enhanced mode.
Web Beacons and Pixels. We may use web beacons and pixels, either alone or in conjunction with cookies, to compile information about your usage of our Services and interaction with communications from us. Web beacons, also known as pixels, are clear electronic images that can recognize certain types of information on your computer/device, such as cookies, when you view a particular site or email tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you open an email or click on a link in the email that directs you to our Services. We may also use web beacons to operate and improve our Services and email communications. Unlike cookies, however, web beacons and pixels are not stored on your computer/device, so even if you disable cookies on your web browser, web beacons and pixels may still load and be used as described herein.
Mobile Device Data. When you use the Services on your mobile phone or other wireless telecommunications device, we may automatically gather information, like your carrier provider, a unique device identifier, the types of mobile devices and operating systems accessing the Service. We use this information to understand usage patterns, to provide you with notifications or other components of the Services, and to improve our Services and your mobile experience. While navigating our Sites your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.
Location Information. We may collect information about your physical location when you access our Services through your mobile phone or other device to provide you with location-based services and content.
Social Media. If you interact with us through social media, your interaction with us may enable the social media platform to collect information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media platform may recognize you through its cookies even when you do not interact with their application. Additionally, our Services may contain hyperlinks or components which utilize social media functionalities to enable you to easily share information with others on social media. Please visit the social media platform’s Privacy Policy to better understand their data collection practices and controls they make available to you.
4. How We Use and Disclose Your Personal Information
In addition to the purposes outlined above, we may also use your Personal Information for the following purposes:
We may also engage third party service providers to place pixels or other tracking technology on our Sites to personalize the content of, as well as to serve you ads on third party websites regarding Cooper’s Services that may be of interest to you based upon your interaction with our Sites. Some of the ads on third party websites may be personalized, meaning that they are intended to be relevant to you based on what we, or the third party service provider serving the ad, know about you or your computer’s browsing activity on both the Sites and third-party websites. You may also opt-out of receiving personalized ads from our third party service providers by adjusting your browser settings to not accept cookies. Please see the “help” section of your browser for instructions on managing security preferences. To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:
- To provide Services to you and fulfill any requests you might make;
- To communicate with you, including responding to inquiries and sending information we believe may be of interest to you;
- To provide you with the best service and improve and grow our business;
- Protect the integrity and security of our websites;
- Protect against criminal activity, claims, and other liabilities;
- To analyze usage of our Services and enhance our operation of our website and other Services; and
- To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
- The extent required for benchmarking, data analysis, audits, developing new products, enhancing the Site, facilitating product, software and applications development, improving the Sites or our Services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes;
- meet our contractual requirements;
- comply with applicable legal or regulatory requirements and our policies;
- respond to inquiries related to employment opportunities;
- market, advertise, and provide the Sites and our Services; and
- the extent necessary for any other lawful purpose for which the Personal Information is collected
We may also engage third party service providers to place pixels or other tracking technology on our Sites to personalize the content of, as well as to serve you ads on third party websites regarding Cooper’s Services that may be of interest to you based upon your interaction with our Sites. Some of the ads on third party websites may be personalized, meaning that they are intended to be relevant to you based on what we, or the third party service provider serving the ad, know about you or your computer’s browsing activity on both the Sites and third-party websites. You may also opt-out of receiving personalized ads from our third party service providers by adjusting your browser settings to not accept cookies. Please see the “help” section of your browser for instructions on managing security preferences. To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:
- Digital Advertising Alliance (DAA)’s self-regulatory opt-out page: http://optout.aboutads.info/
- Network Advertising Initiative (NAI)’s self-regulatory opt-out page: http://optout.networkadvertising.org/
6. Personal Information Transferred to the United States
Our Services are offered exclusively in the United States and are intended for users located within the United States. If you are located outside the United States, please be aware that the Personal Information we collect will be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards to your Personal Information, the data protection laws of the United States might not be as comprehensive as those in your country. By using our Services, you consent to your information being transferred, stored, and processed in the United States for the purposes described in this Privacy Policy.
7. How We Protect Your Personal Information
We have reasonable and appropriate security measures in place to protect against the loss, misuse, and alteration of any Personal Information we receive about you, including industry-standard encryption technology. We maintain reasonable security standards to protect the Personal Information that we maintain. If you have any questions about the security of your Personal Information, please contact us using the information in the “Contact Us” section below.
8. Do Not Track Signals
Cooper does not track users of our Services across third party websites to provide targeted advertising. Accordingly, we do not currently respond or take any action with respect to a web browser’s “do not track” signal or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer’s online activities over time and across third party websites or online products/ and services.
9. Children’s Privacy
Our Services are not intended for users who are under the age of 18. We are committed to preventing the unintentional collection of Personal Information from children under the age of 13. If you are the parent or legal guardian of a child under the age of 13 whom you have reason to believe has provided his or her own Personal Information to us, please contact us using the information provided in the Contact Us section below.
10. Notice to California Residents
This section applies to our collection and use of Personal Information if you are a resident of California, as required by the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition set forth in the CCPA.
We collect Personal Information from the categories of sources detailed in the section entitled, “Information You Provide Us.” In particular, Cooper will collect and disclose the below listed statutory categories of Personal Information from Consumers:
Categories of Personal Information Collected & Disclosed
Please see the sections entitled, “Types of Personal Information We Collect and Use” and “How We Use and Disclose Your Personal Information” for a further description of what Personal Information Cooper collects and how Cooper collects this Personal Information.
The above listed categories of Personal Information are disclosed to those categories of third parties discussed in the section entitled, “Who We Disclose Your Personal Information To.”
The above listed categories of Personal Information are collected and disclosed for the business purposes stated in the Privacy Notice section entitled, “How We Use and Disclose Your Personal Information” and retained as stated in the Privacy Notice above section entitled, “Retention of Personal Information.”
Please note, we do not knowingly “sell” or “share” the Personal Information of individuals under the age of 16. See additional information in “Sale, Cross-Context Behavioral Advertising, Targeting Advertising” below.
Other Privacy Rights for California Residents
California Civil Code Section 1798.83 permits visitors to our website who are California residents and who have an existing business relationship with us to request certain information regarding our disclosure of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please send an email with the subject heading “California Privacy Rights” to the email listed below, or you may write to us at the address below.
In your request, please attest to the fact you are a California resident and provide a current California address for our response. Please be aware not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
We collect Personal Information from the categories of sources detailed in the section entitled, “Information You Provide Us.” In particular, Cooper will collect and disclose the below listed statutory categories of Personal Information from Consumers:
Categories of Personal Information Collected & Disclosed
- Identifiers – For example, contact information such as your address, email, phone number. A unique personal identifier, online identifier, Internet Protocol address, or other similar identifiers. Demographic information such as your name, gender, date of birth, zip code, race or ethnicity.
- Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – A name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information, or general statements about your health. Some personal information included in this category may overlap with other categories.
- Commercial information – Payment information, such as your payment method, payment details (debit or credit card number and information) and billing address, items you purchase, shipping address and contact information for order details, statuses or issues.
- Internet or other similar network activity – For example, browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
- Geolocation data
- Inferences drawn from other personal information – This includes a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- Sensitive personal information – For example, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; racial or ethnic origin.
Please see the sections entitled, “Types of Personal Information We Collect and Use” and “How We Use and Disclose Your Personal Information” for a further description of what Personal Information Cooper collects and how Cooper collects this Personal Information.
The above listed categories of Personal Information are disclosed to those categories of third parties discussed in the section entitled, “Who We Disclose Your Personal Information To.”
The above listed categories of Personal Information are collected and disclosed for the business purposes stated in the Privacy Notice section entitled, “How We Use and Disclose Your Personal Information” and retained as stated in the Privacy Notice above section entitled, “Retention of Personal Information.”
Please note, we do not knowingly “sell” or “share” the Personal Information of individuals under the age of 16. See additional information in “Sale, Cross-Context Behavioral Advertising, Targeting Advertising” below.
Other Privacy Rights for California Residents
California Civil Code Section 1798.83 permits visitors to our website who are California residents and who have an existing business relationship with us to request certain information regarding our disclosure of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please send an email with the subject heading “California Privacy Rights” to the email listed below, or you may write to us at the address below.
In your request, please attest to the fact you are a California resident and provide a current California address for our response. Please be aware not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
11. Sale, Cross-Context Behavioral Advertising, Targeted Advertising
NOTICE: This website may sell your sensitive personal data.
Certain state laws regulate the “sale” of Personal Information, which may include not only the traditional selling of data, but also many sharing arrangements where the recipient can use the personal information they receive for the recipient’s own commercial purposes. State laws may also regulate the disclosure of Personal Information to third parties for cross-context behavioral advertising (“sharing” under the CCPA or “targeted advertising,” as such practice is more commonly referred to).
We may make certain categories of Personal Information available to third parties in order to receive targeted advertising-related services, such as when we make browsing information available (e.g., through third-party tags on our digital properties) to carry out, measure, and improve our ad campaigns and reach users with more relevant ads and content and to third-party analytics providers to help us improve our websites and your user experience. These disclosures may be considered a “sale” and “share” of personal information or “targeted advertising” under applicable state law.
To opt-out of these activities, please contact us using the information in the Contact Us section and follow the instructions in “Your Rights.” You may also opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms:
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages.
Please note these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.
Please note: If you choose to opt-out, we will continue to share your personal information with non-advertising-based service providers as described in main Privacy Notice above. In addition, you may still see non-targeted advertisements as permitted by applicable law as you use our website.
Certain state laws regulate the “sale” of Personal Information, which may include not only the traditional selling of data, but also many sharing arrangements where the recipient can use the personal information they receive for the recipient’s own commercial purposes. State laws may also regulate the disclosure of Personal Information to third parties for cross-context behavioral advertising (“sharing” under the CCPA or “targeted advertising,” as such practice is more commonly referred to).
We may make certain categories of Personal Information available to third parties in order to receive targeted advertising-related services, such as when we make browsing information available (e.g., through third-party tags on our digital properties) to carry out, measure, and improve our ad campaigns and reach users with more relevant ads and content and to third-party analytics providers to help us improve our websites and your user experience. These disclosures may be considered a “sale” and “share” of personal information or “targeted advertising” under applicable state law.
To opt-out of these activities, please contact us using the information in the Contact Us section and follow the instructions in “Your Rights.” You may also opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms:
- Digital Advertising Alliance (DAA)’s self-regulatory opt-out page (http://optout.aboutads.info/) and mobile application-based “AppChoices” download page: https://youradchoices.com/appchoices
- Network Advertising Initiative (NAI)’s self-regulatory opt-out page: https://optout.networkadvertising.org/?c=1
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages.
Please note these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.
Please note: If you choose to opt-out, we will continue to share your personal information with non-advertising-based service providers as described in main Privacy Notice above. In addition, you may still see non-targeted advertisements as permitted by applicable law as you use our website.
12. Your Privacy Rights
Depending on your location, you may be afforded certain privacy rights. In general, you may exercise your privacy rights with respect to your Personal Information as set forth in the table below by following the instructions set forth below. Note applicable law sets forth a process to follow when evaluating your request, and there are also some exceptions to these rights.
Privacy Rights |
Description |
|---|---|
Notice |
You may have the right to be notified of what categories of Personal Information will be collected at or before the point of collection and the purposes for which they will be used and shared. |
Right to Know/Access |
You may have the right to confirm whether your Personal Information is being processed. You may have the right to request we disclose to you what Personal Information of yours has been collected, used, disclosed, and sold or shared, including, depending on your location: 1) The categories of Personal Information collected about you; 2)The categories of sources from which the Personal Information is collected; 3) The business or commercial purpose for collecting, selling, or sharing the Personal Information; 4) The categories of Personal information, if any, that were disclosed for a business purpose or sold to third parties; 5) The categories of third parties to whom the information was disclosed or sold; and |
Data Portability |
You may have the right to receive copies of your Personal Information we have collected in a commonly used and machine-readable format. |
Right to Delete |
You may have the right to request deletion of the Personal Information collected about you. |
Right to Correct |
You may have the right to request the correction of inaccurate Personal Information maintained about you. |
Right to Opt-Our of Sale, Cross-Context Behavioral Advertising, Targeted Advertising |
Certain laws may provide you the right to opt-out of the sale of your Personal Information and the use or disclosure of your Personal Information for cross-context behavioral advertising (i.e., “sharing” under the California Consumer Privacy Act) or targeted advertising. Please see below for details on how to opt-out of these activities. |
Profiling through Automated Processing |
We do not apply automated processing to your Personal Information for purposes of profiling. However, if we did, you may have the right to request information about the logic involved in certain types of automated practices and a description of the likely outcome of such processes, and the right to opt out. |
Right to Limit the Use of Sensitive Personal Information |
We do not collect your Sensitive Personal Information, except for business purposes, e.g., account log-in information and transactions. We do not use or disclose your Sensitive Personal Information for purposes other than those specified in Section 7027(m) of the California Consumer Privacy Act regulations. If we did, you may have the right to limit certain uses of your Sensitive Personal Information. |
Right to Non-Discrimination |
You have the right to not receive discriminatory treatment if you exercise any of the rights conferred to you by law. |
13. Retention of Personal Information
We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected, as outlined in this Privacy Policy, unless a longer retention period is required by law.
14. Links Other Websites and Services
We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. A link to a third party’s website should not be construed as an endorsement, and we are not responsible for the content or the third party’s privacy practices. We encourage you to investigate and ask questions before disclosing Personal Information to third parties.
15. Changes to Our Privacy Policy
We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with notice of material changes to the Privacy Policy as appropriate under the circumstances. UNLESS OTHERWISE INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE SERVICE. YOUR CONTINUED INTERACTION, USE OF, OR REGISTRATION WITH OUR SERVICES MEANS THAT YOU ACCEPT AND AGREE TO PRACTICES DESCRIBED IN THIS PRIVACY POLICY.